Hourly Rates

(Scheduled /Emergency) On-Site Remote Support

Advance Scheduled $99.00/hr $49.00/hr

Un-Scheduled M-F 5pm to 9am $149.00/hr $69.00/hr

Un-Scheduled Sat/Sun $169.00/hr $99.00/hr

Trip / Travel Charges (From 75028)

5 to 10 miles $45.00

10 to 20 miles $90.00

20 to 40 miles $135.00

Monthly Contract Rates

$75.00 - 1 computer workstation

$150.00 - 2-3 computer workstations

$375.00 - 4-8 computer workstations

$650.00 - 9-15 computer workstations

$40.00 per workstation for 16-50 workstation office

$35.00 per workstation for 51-100 workstation office

$150.00 per Server

Monthly Plan includes unlimited phone support, remote desktop support, and one three hour site visit per month to keep your systems running smoothly. Additional site visits are billed at a discounted hourly rate based on contract size. Support is guaranteed in 4 business hours (9am to 5pm M-F) or less. All hardware and software is purchased by the customer separately or from GWK Technologies at a discounted rate.